gorsel

Objectives

  • Always keep customer satisfaction at the highest level.

  • Provide service to customers with a high-quality production understanding that meets European standards.

  • Deliver orders as quickly as possible by using new production technologies.

  • Fulfill social responsibilities.

  • Conduct production with respect for nature and environmental awareness.

  • Adopt the principle of prioritizing humans at every stage of production.

  • Reduce the number of corrective actions identified each year.

  • Conduct regular management reviews every 365 days.

  • Hold weekly progress meetings.

  • Ensure satisfaction scores of 4 or above in more than 90% of returned customer surveys.

  • Respond to customer complaints within 2 days after receipt.

  • Quickly respond to customer requests and demands.

We believe that by integrating our activities with Quality Management Systems, we will produce high-quality products at low cost, meet customer expectations and requirements, and ensure on-time delivery.Thus, we aim to increase our competitiveness and our share in domestic and foreign markets.